Interim Sales Agent – Healthcare Company – Montague Gardens, Cape Town 5 views

Requirements:

 

• Grade 12 (Matric)
• Tertiary or Relevant Qualification (Beneficial)
• Good written and verbal communication skills
• 0 – 2 years’ experience in Sales
• Good attention to detail

 

The main purpose of this position:

 

To assist customers with quotes and stock availability and general enquiries

 

Duties & Responsibilities:

 

Customer enquiries:

 

• Front Line Reception, direct calls, visitors and drivers as required
• Receive small courier packages and direct as required
• Assist walk in Cash clients
• Telephonic and Email pricing, brochures, stock availability and referrals
• Respond to Website inquiries as received
• Liaise with Suppliers regarding brochures, specs, pricing etc.
• Daily Cash Sales

 

Orders:

 

• Generate Sales order for Cash Clients or accounts customers who want stock held
• Account Clients orders processed by invoicing department
• Check stock and pricing
• Confirm receipt of order, advise out of stock items, ETA on backorder items
• Work out courier cost
• Inform Customer when stock is ready for collection or dispatched with our courier
• Liaise with Freight broker for Quotes on Courier and Tracking of orders
• Book Delivery Slots if required

 

Customer Database:

 

• Maintain Customer Contact Lists on Excel and Mailchimp
• Send out Promotions, New Items and General Information via Mailchimp

 

 

Filing:

 

• Receive all PODS & File
• Archive Periodically

 

 

Maintain electronic brochure:

 

• As per internal procedures

 

Adhoc Duties:

 

• Handle and log Customer Complaints
• Assist with outgoing orders being checked and signed
• Monthly Company Stock Take, by counting stock sheets allocated by the Warehouse Manager and recounts on day 2
• Receive & Record cancelled or incorrect stock for credit

Adhere to credit and return policy