Merchandiser / Client Liaison (Food Industry) – Cape Town, Western Cape 37 views

Requirements:

• Matric
• Marketing and sales qualification
• Strong marketing and sales skills
• 2-5 years marketing and sales experience
• Computer literate
• Own transport is a given

Attributes:

• Energetic
• Self-driven
• Excellent communication skills
• Presentation skills
• Attention to detail

The main purpose of this position:

Assisting to market clients products

Duties & Responsibilities:

• Building and maintaining relationships with clients and key personnel within customer companies
• Conducting business reviews to ensure clients are satisfied with their products and services
• Alerting the sales team to opportunities for further sales within key clients
• Letting customers know about other products the company offers
• Attending meetings with clients to build relationships with existing accounts
• Achieving client relationship targets and KPI’s as set by the Commercial Director
• Working closely with Sales Representatives
• Escalating and resolving areas of concern as raised by clients
• Carrying out client satisfaction surveys and reviews
• Monitoring company performance against service level agreements and flagging potential issues
• Updating the Operations Manager/Commercial Director and ensuring sales representatives are aware of changes within clients
• Passing leads to the sales team and following up on progress
• Perform any other reasonable tasks as instructed and requested by the Operations Manager/Commercial Director