Registered Nurse – Trauma (Health Group) – Sebokeng, Gauteng 258 views

Requirements:

• Current registration as Registered Nurse with the South African Nursing Council
• 3 years’ + Experienced in Emergency Nursing
• Experience within a private hospital environment advantageous
• Cur/Diploma in General Nursing
• NALS / PALS /ACLS / ATLS

Role Specific Knowledge:

• Healthcare management
• Healthcare regulations and legislation
• Quality patient care
• Critical care
• Emergency Responsiveness
• Records and Information Management
• Concern for Safety
• General Nursing
• Problem Diagnosis
• Reporting
• Problem Solving
• Risk Control & Mitigation
• Time Management

Competencies:

• Planning and organising
• Results management
• Client centricity
• Problem solving
• Attention to detail
• Interactive communication

The main purpose of this position:

To promote and deliver quality patient care and wellness in accordance with industry standards and to execute Nursing duties within the standards, procedures and protocols set down by the South African Nursing Council and Scope of Practice.

The incumbent will collaborate with Doctors, multi-disciplinary team members and the community in providing holistic support to patients and their family and loved ones whilst supervising allocated team members, within a specialised unit.

Duties & Responsibilities:

Plan, Monitor, Coordinate and Oversee the Unit’s Operations

• Perform all duties in accordance with South African Nursing Council (SANC), Department of Health (DOH) and National Core Standards
• Adhere to the principles and standards of Patient Advocacy according to SANC Acts and Omissions, Company Code of Conduct, Patient Rights and Responsibilities Charter, National Millennium Development goals and responsibility of Continuous Professional Development (CPD)
• Supervise, organise, lead and control work for self and team to ensure efficient completion of tasks
• Devise a working knowledge of, and understand the Nursing Strategy, in order to contribute towards unit goals
• Provide round the clock care to premature and severely ill new-born infants
• Remain up to date on the latest developments, rules and regulations therapeutics, equipment and treatment in emergency departments

Quality, Risk and Emergency Preparedness

• Assure quality of care by adhering to therapeutic standards, measuring health outcomes against patient care goals and standards, and making recommendations according to the hospital’s requirements of best and safe practices and unit specific protocols and procedures.
• Actively participate in internal and external auditing processes, for example DOH, National Core Standards, SHERQ, SANC and Risk Audits.
• Document patient care services by accurately charting inpatient and department records including updating care plans as patient needs changes.
• Maintain accurate files and records of patient medication, incidents, complaints, and steps taken to resolve patient problems or prevent incidents from recurring.
• Conduct structured ward rounds including accompanying Doctors and other Medical Practitioners for creating and evaluating customised care plans including implementing Doctors instructions and prescriptions
• Monitor activities of nurses to ensure compliance with protocols, security, safety of patient environment, Group Nursing policies and procedures, SANC requirements and act on findings through regular unit rounds
• Drive the reduction in healthcare associated infections
• Participate actively during resuscitation, where necessary
• Provide guidance and advice, whilst applying good clinical judgment, to other Nursing staff working in the paediatric setting and regarding the safe and effective use of trauma care technologies
• Provide first line assessment at the bedside with regards to aspects of medical technology including ventilators, renal replacement therapy equipment, physiological measurement monitors and the like
• Manage satellite laboratories and point-of-care testing in areas such as blood gases, co-oximetry, electrolytes, metabolites and haematology including coagulation profiles
• Set up and provide a renal replacement therapy service within the unit including the setting up of equipment and contributing to patient care programs

Patient Advocacy and Internal/External Relationships

• Build mutually beneficial relationships with both internal and external stakeholders
• Drive a positive patient (customer) experience by putting patients first and deliver holistic customer-oriented service
• Collaborate with Unit Managers in identifying and implementing actions to improve service quality and problem resolution
• Report, investigate and discuss all negative and positive comments regarding the unit and act on findings, where necessary.
• Establish a harmonious and compassionate environment that promotes the patients’ mental and physical health and provide the required support to family and friends.
• Maintain cooperative relationships among healthcare teams e.g. multidisciplinary team to improve patient care standards, information communication and participating in team problem solving.
• Keep patients informed about the Group’s complaints procedure and “The Voice” patient experience platform and guide patients in terms of how the survey can be completed.
• Provide emotional support to family members of infants in the paediatric ward and drive professionalism among staff members.

Customer Service Delivery and Excellence

• Report, analyse and manage customer relations in the Unit including feedback on patient experience and satisfaction and implement improvement opportunities

Manage Self and Show Up As a Good Team Player

• Ensure conflict resolution and respond to any complaints or concerns
• Support skills development and transfer initiatives
• Participate in creating toolkits and training materials that will support building a steady skills pipeline
• Identify and participate in planned activities that are appropriate for own development
• Ensure knowledge transfer amongst peers
• Be an ambassador for quality patient care by living the company values and upholding the company image.
• Take responsibility for CPD to enhance professional and technical knowledge and skills e.g. through attendance of educational workshops, rotating to other units to gain broader exposure, reviewing professional publications, establishing personal networks, participating in professional societies and the like.
• Ensure performance contracting process is completed timeously and that outputs are delivered according to performance standards
• Promote the Group’s brand and market nursing services by responding timeously to patient needs, projecting a professional image by adhering to the dress code, resolving patient problems and providing personal patient care
• Supervise team members and motivate them to perform to agreed standards, as well as to ensure compliance to Group’s HR policies and procedures
• Train and mentor staff to improve overall quality of care

Monitor Costs or Expenses within Approved Budget to Achieve Cost Efficiencies and Reduce Waste

• Utilise supplies and equipment in an economical manner reducing wastage whilst maintaining overall control
• Utilise and maintain sufficient inventory levels (i.e. stock levels) to accomplish job and results whilst ensuring minimal wastage
• Ensure correct usage, cleaning and storage of equipment and report equipment that requires repair and maintenance
• Drive a culture of efficiency amongst team members by consistently reinforcing opportunities to prevent wastage and reduce costs
• Support the Nursing Services Manager and Unit Managers in controlling budget expenditure, by ensuring nursing resource spend is in line with budget, patient care and actual activities

Adhere to and Improve Reporting Processes for the Area of Responsibility

• Compile and report on operational information to feed into management decisions and support the hospital’s tactical strategy and efficiencies
• Adhere to statutory standards, policies and procedures within the unit to ensure compliance at all times and take remedial action where necessary

Monitor, analyse and audit the key business processes and metrics